James Knight difference
IN INDEPENDENT RESEARCH* 100% OF OUR CUSTOMERS WOULD RECOMMEND US TO A VALUED COLLEAGUE
*Ad ROI research May 2018
Exceptional Value = Know-how to provide sustainably sourced, superior quality + Proactive and Caring Service + Fair pricing.
Knowledge – We’ve been fishmongers since 1908 with high retention in our teams
Care – We ensure that we find the freshest, tastiest, sustainably caught and sourced seafood and professionally prepare it for you, to fit your customers’ needs.
Proactivity – Our service is why 100% of our customers in independent research* said they would recommend us to a valued colleague.
*Ad ROI research May 2018
We are London’s No.1 independent seafood supplier. We aim to be the most trusted and admired seafood company amongst the customers we supply and in the areas we serve.
In an environment of rising wholesale prices for fresh fish, we know that our prices are competitive.
Price is, of course, very important but value for money should be more so.
You will not find a fishmonger with more knowledge of the seafood market, seasonal species or sustainability issues.
We will work with you and give you honest advice and prices that won’t change without advance notice or explanation.
The majority of our stock is responsibly sourced from sustainable areas whenever possible with local landings from UK coastal areas.
Our fishmongers are renowned in the trade for being the best. We hand fillet all our fish in-house and our team have 180 years combined experience preparing fish. We train Chefs in fish preparation and fish know-how.
Our drivers are checked, trustworthy and courteous. In fact in a recent independent customer survey 82% assessed our drivers as excellent or above average.
As we are located in Vauxhall (Zone 1) and Coulsdon. Our delivery responses are fast and reliable. We work within your requests, whenever possible
Quality Assurance
Our stated promise to supply coastal-fresh fish means that our quality control procedures have to be extremely robust.
When we receive our fish, our very experienced buyers will thoroughly check it for appearance, odour, freshness, size, condition, packaging and composition; if it does not meet our exacting standards it will be returned to the supplier. Consequently, we consistently receive high-quality fish.
Our production facility has previously been awarded an Issue 5 grade (an ‘A’ grade award) from the British Retail Consortium (BRC) Global Standard.It is a comprehensive certification requiring compliance with over 500 clauses across all areas of product safety, legality and quality, and is recognised as the benchmark for food standards.
We are now certified under the ISO 22000 standard for food safety. Similar to the BRC, this internationally recognised accreditation covers a vast range of requirements based on Codex Alimentarius HACCP principles ensuring best quality and safe product every time.
This means you can have full confidence that your products have been impeccably handled and should a query arise from your customers, we will have all of the traceability paperwork to hand for you.
Uniquely to our sector, our customers received their fish in sealed packaging to protect the integrity of the product.
For more information contact Jason Hawkins.
